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An Originality Report might show a high similarity index for a number of reasons. Depending on the reason, you may or may not be able to ‘fix’ the problem. Click the description (below) that best describes your situation to learn how to solve your problem.

1、I can't access my Turnitin report - Turnitin isn't working

If you cannot seem to retrieve your originality report after submitting your assignment, this could relate to the way your assessor set up the Turnitin drop-box. There is an option to hide the originality report. It is worth contacting your lecturer to ask if this is the case.

2、I submitted the wrong document! What can I do?

If you have submitted the wrong document, we suggest that you contact your lecturer or tutor by email and ask them to delete the submission. A second submission (of the correct document) will take 24 hours to generate an originality report and you may not have enough time to view or download the report before the deadline.

3、I think I might have plagiarised and I need help.

The Monash Academic Integrity Tutorial module "Getting Help" has all the information you need.

Turnitin：http://www.zaojiance.net/turnitin-rank/